Global Major Incident & Problem Management Leader

Unilever is seeking a Major Incident & Problem Management (MIM) Manager to lead rapid, cross‑domain response to high‑severity IT incidents, perform root‑cause analysis, and drive long‑term remediation to protect service stability and minimize business disruption.

You will coordinate bridges and war rooms, provide executive‑level communications, own the incident and problem management lifecycle, and implement improvements, dashboards, and training to strengthen resilience across global teams.

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