Band 2-3 Clinical Support Worker – Recruitment Event
Closing date: 21 July 2026
North Cumbria Integrated Care NHS Foundation Trust is recruiting Health Care Assistants for a range of departments at our West Cumbria sites. The role is suitable for those committed to delivering the highest level of patient care, treating colleagues, patients and visitors with courtesy, consideration and dignity.
We will conduct a face‑to‑face interview on a date to be announced. Applicants must be available on that day and for subsequent training; alternate dates are not offered. Interviews will assess our values of kindness, respect, collaboration and ambition.
Main duties of the job
Detailed duties are outlined in the attached job description and person specification. In short, you will provide support across clinical, therapeutic and administrative activities within the healthcare setting.
About us
At North Cumbria Integrated Care NHS Foundation Trust we strive to deliver outstanding healthcare services to North Cumbria. We are clinically led, committed to quality and safety, and focused on a positive patient experience. We value a diverse workforce, sustainability, and we aim to be the greenest region in England by 2030.
Benefits
- 27‑day holiday scheme, increasing to 33 days after 10 years
- NHS discounts
- Salary sacrifice schemes (e.g., lease cars, Cycle to Work)
- Vivup: a free, confidential counselling service
Qualifications
- National Care Certificate or commitment to complete as part of induction
- Level 3 vocational qualification in health and care
- Competence and experience in a range of care and clinical or therapeutic procedures
- Numeracy and literacy GCSE level 4 or above or equivalent
Knowledge & Experience
- Experience in health or social care
- Experience with clinical observations and escalation
- Working knowledge of relevant legislation and safeguarding
- Understanding of best practice documentation and confidentiality (including GDPR)
- Familiarity with NHS and social care policies and clinical procedures
- Awareness of Trust business operations
Skills & Aptitudes
- Excellent interpersonal and communication skills
- Active listening and appropriate communication style
- Time‑keeping, planning and prioritisation
- Basic IT skills for electronic patient records
- Analytical judgement and decision‑making based on patient interactions
- Insight into holistic, person‑centred care and teamwork
- Initiative and compassion in providing dignified care
- Ability to encourage patient independence and support self‑management
- Ability to engage with a broad range of individuals, including patients, families, and professionals
- Empathy, motivation, pro‑active mindset
- Independent and team working ability
- High‑quality patient care commitment
- Willingness for training and cross‑disciplinary capabilities
- Personal resilience and effective under‑pressure performance
- Presents self as courteous, respectful and helpful and understands importance of professional image
- Reliable, adaptable and dependable
- Venepuncture competence
Other Requirements
- Willingness to work flexible hours including nights, weekends and bank holidays
- Versatile approach to meet service needs
- Commitment to equality, diversity and inclusion
- Adherence to Trust values and professional behaviours
- Travel between sites and attendance at off‑site meetings or training
Disclosure and Barring Service Check
The position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required; costs are salary‑deducted over four months or a one‑off payment (standard check £28.00, enhanced check £56.00).
Other Information
Applicants requiring a Health and Care visa or Skilled Worker visa should check eligibility before applying; sponsorship is limited by UKVI salary thresholds and the Immigration Salary List. Relocation assistance may be available for suitable candidates. Successful candidates who meet all essential criteria may be guaranteed an interview if applying under the Disability Confident Scheme or Armed Forces Covenant.
Salary
£25,272 to £27,476 per annum, pro‑rata
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