Company Overview
Crown is one of the world’s largest material handling companies with a reputation for award‑winning product design, advanced engineering & technology, and superior after‑sales service. For 80 years, Crown’s business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward‑thinking, innovative solutions that improve customers’ productivity and operating efficiency. Crown produces a broad range of forklifts, batteries and chargers as well as automation solutions, fleet management technologies, warehouse solutions and design services.
Since its founding in 1945, the family‑owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise: “When every minute matters, customers can count on Crown to keep their businesses moving.”
Job Description
- Carry out service and repairs to equipment on customer sites in a safe, professional and cost‑effective manner, maintaining documentation of all work carried out in line with Health and Safety and Quality procedures.
- Work to a planned schedule of service and maintenance jobs at client premises, with occasional off‑site work.
- Ensure site stock is monitored & counted, ensuring sufficient supplies for day‑to‑day maintenance.
- Carry out inspections and monitor the safety of repaired and maintained trucks.
- Accurately complete job sheets, timesheets, purchase requisitions and parts paperwork within required timescales.
- Take responsibility for all equipment and tooling (including van, laptop, printer, etc.) and ensure it is in a safe condition for the type of work being undertaken.
- Work to strict planned schedules and deadlines.
To be considered, you must have knowledge of at least one of the following areas, and be willing to accept additional training: Mechanical engineering, Electrical engineering, Hydraulics.
You will be able to work independently and in a team, possess good communication skills, maintain a high standard, and be able to work to timescales as required.
Person Specification
Essential Skills:
- Full UK Driving Licence.
- Proficient in fault finding and repair.
- Education allowing attainment of at least grade C in English and maths at GCSE.
- Experience of Health & Safety requirements in a workshop practice.
- Commitment to continuing personal and professional development.
- Excellent organisational skills, resourceful and solution‑driven.
- High standard of accuracy and attention to detail.
- Ability to multi‑task, prioritise workloads to meet tight deadlines.
- Ability to work independently or in a team.
- Clear oral and written communication skills.
- Consultation and negotiation skills.
- Flexibility to cope with diverse needs of the post.
- Highly motivated with resilience to work under pressure.
- Positive, personable, optimistic with a can‑do attitude.
Desirable Skills:
- Recent and relevant experience in forklift truck service environment (not essential).
- Engineering qualification.
Vacancy Details
Hours of Work: Monday – Friday. Shift pattern to be discussed at interview.
Company Vehicle: A company van and fuel card are provided with the option for private use (subject to tax regulations).
Holidays and Salary: 25 days holiday plus Bank Holidays. Competitive salary.
Pension: Company pension plan.
Benefits
- Support with tooling.
- Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
- Tell Us Health.
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