JOB TITLE: Associate Relationship Manager – Mid Corporate London
SALARY: Starting from £48,987
LOCATION: London
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
About this opportunity
We’re seeking an Associate Relationship Manager (ARM) to provide support for a growth portfolio within our Mid Corporate segment (T/O £50m – £500m) in London. Working alongside a Relationship Directors (RD), you’ll help deliver excellent service and tailored solutions to meet our clients’ goals.
The successful candidate will support providing lending facilities, deposit options and other banking solutions to a range of Mid Market businesses. You will be supporting an RD who is experienced in expanding relationships with existing clients and winning new-to-bank relationships, working with key business introducers and advisors to make this happen.
This is a growth role for our Mid Corporate team, and a passion for business and growth is a key mindset for the person we are looking for. We know the Mid Market segment is growing and offers us lots of opportunity!
Mid Corporate is a Relationship Management business within Business and Commercial Banking. We’re responsible for the overall management of client relationships whose turnover is between £50m – £500m. It’s an exciting and wide-ranging segment spanning a variety of sectors and central to our purpose of Helping Britain Prosper.
You’ll play a key role in building long-term, multi-product relationships – leading on the new business strategy, ensuring funds are with clients quickly, handling risk, and deepening client engagement. This is a dynamic role where no two days are the same, ideal for someone who thrives in a fast-paced environment and is passionate about putting customers first.
Your accountabilities will include:
- Providing excellent service to our clients, putting them at the heart of what you do, making valuable contributions at every interaction and becoming a “trusted advisor”
- Supporting your Relationship Manager and sometimes personally being seen as the “go to” banker in your geographic area of responsibility. Maintaining a high profile with external influencers and the local business community to achieve our aim of being the best bank for clients
- Providing a range of funding solutions to our clients from working capital to term lending.
- Building relationships with Group Partner companies and our Specialist Client Solution colleagues and through them bring the whole bank to the client delivering products to meet their needs.
- Supporting our clients with their treasury management needs – exploring ways in which they can deposit their cash balances to best align with their business needs.
- Managing the risk and compliance of your client portfolio
What we need from you?
- Minimum 2 years previous experience working in sales, account management or customer-facing roles within the financial services sector
- Knowledge of banking products, competitors and an understanding of the regulations
- Highly organised, motivated and self-accountable – able to make decisions and consistently achieve results
- Enjoy working to targets, in a fast paced and dynamic environment
- You can engage with others easily through excellent written and verbal communication skills
And any experience of these would be really useful:
- Proficiency with CRM tools (e.g., Salesforce, HubSpot) to track client interactions and pipelines.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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