Hybrid Client Delivery Lead

Aptitude Software in Greater London is looking for a Service Delivery Manager to act as the ambassador for the Assure offering, ensuring seamless delivery of services post go live. The role involves managing client relationships, onboarding clients, and ensuring that SLAs and KPIs are met throughout the contract lifecycle.

The ideal candidate will have 5 years of experience in project management, excellent communication skills, and a strong customer service mindset. The position supports hybrid working from the London office.

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