Job holders within the Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area. This is a non‑operational role that may involve contact with prisoners depending on their area of work. The role has no line management responsibilities.
Responsibilities
- Organise, produce and maintain accurate records for the area of work.
- Act as the contact point for all communications to the team.
- Prioritise and distribute communications to the appropriate person or relevant department in the establishment.
- Complete monitoring returns for the area of work.
- Input requisitions onto the finance database and process requisitions for the defined area of work.
- Coordinate any awareness sessions for the area of work.
- Prepare paperwork for checking by the manager and conduct initial checks as required.
- Correspond with relevant stakeholders and agencies to ensure information is adequately shared.
- Maintain and check establishment databases, manual filing systems and logs of information; respond within agreed timescales and produce reports as required.
- Collate information relating to relevant Service Delivery Indicators (SDIs).
- Act as secretary to meetings as required, including organising agenda, taking minutes and distributing action points.
Qualifications and Training
Any specific qualifications or training required will be detailed in the relevant job description.
Working Arrangements
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non‑contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home. The role can only be worked in the UK and not overseas. Some roles will not be suitable for Hybrid Working; arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office.
Benefits and Working Conditions
Annual leave: The holiday year runs from 1March. If you work a non‑standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro‑rata basis and you will be advised of your actual entitlement on appointment.
Bank, public and privilege holidays: You are entitled to 9 days (66hours36minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance.
Pension: The Civil Service offers two pension schemes; you can choose the one that suits you best.
Training: All staff receive security and diversity training and an individual induction programme into their new roles. HMPPS provides a range of training and development opportunities covering equality and diversity, dealing with challenging behaviour, suicide prevention, and anti‑bullying programmes.
Work‑life balance: HMPPS encourages alternative working arrangements and offers flexible working subject to a satisfactory probationary period.
Eligibility and Inclusion
All candidates are subject to security and identity checks before starting. External candidates are subject to a six‑month probationary period; internal candidates are subject to probation if they have not already served a probationary period within HMPPS.
The MoJ is a Disability Confident employer committed to providing reasonable adjustments throughout all elements of the recruitment process and in the workplace.
The Civil Service is committed to attracting, retaining and investing in talent wherever it is found, and is an equal opportunity employer.
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