Senior IT Service Desk & Field Engineer

Palo Alto Networks is seeking an experienced Senior Service Desk / Field Engineer to join the IT Service Desk team in the UK. You will be a technical expert responsible for end‑user support, workplace technology services, and solutions delivery.

You’ll own complex issues, drive automation, and partner with global IT teams to improve reliability and user experience. You will blend hands‑on execution with strategic improvements, primarily supporting the local site while collaborating across

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