• Provide expert-level technical analysis across Microsoft Cloud, Infrastructure, Networking, Security and Automation domains.• Build strong relationships with internal teams, partners, SMEs and senior stakeholders to ensure solutions are well-designed, secure and fit for purpose.• Lead or support cross-team delivery initiatives, technical assessments and continuous improvement activities.• Produce clear documentation including designs, BAU procedures, risk assessments, BIAs, DR plans and technical guidance.• Support Quilter’s technology transformation initiatives including cloud adoption, infrastructure modernisation and zero-trust security uplift.• Champion operational excellence, ensure risks are understood and mitigated, and support problem/incident resolution at an expert level.• Share knowledge widely and mentor colleagues, growing capability within Infrastructure & Operations.• Act as an ambassador for Technology, modelling Quilter’s values.
Requirements
- Operating as a senior/lead infrastructure engineer supporting end-to-end IT estates across cloud, on-prem and hybrid models.
- Working with technical SME’s specialising in applications and infrastructure; servers, networks, data, storage, middleware and telephony.
- Managing full infrastructure stacks including servers, storage, networking, security, M365, monitoring and BAU operations.
- Proven track record of supporting the delivery of technical change covering implementation of new services, IT transformation, remediation, integration or migrations with an automation mindset.
- Working in regulated environments and contributing to audits, due diligence and InfoSec governance.
- Knowledge of frameworks such as ITIL and the Development Lifecycle.
- Providing technical leadership, mentoring junior engineers and shaping departmental capability.
- Delivering excellent communication — simplifying technical complexity for a broad business audience.
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Hard Skills
- Microsoft Cloud
- Infrastructure
- Networking
- Security
- Automation
- ITIL
- Development Lifecycle
- M365
- Technical Change Management
- Infrastructure Stacks
Soft Skills
- Relationship Building
- Leadership
- Mentoring
- Communication
- Problem Resolution
- Operational Excellence
- Continuous Improvement
- Technical Documentation
- Risk Management
- Knowledge Sharing
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