Telco AI Transformation Advisor – Customer Care

Company: Square One Resources
Apply for the Telco AI Transformation Advisor – Customer Care
Location: London
Job Description:

Square One Resources is seeking a Customer Care & AI Transformation Advisor with telecommunications experience for a 6-month contract in London. You will support strategic initiatives to enhance customer service and AI integration, delivering insights and recommendations.

Ideal candidates should have director-level experience in telecommunications customer care, understand customer journeys, and influence senior stakeholders effectively. This role requires practical knowledge of AI technologies and customer service improvement programs.

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Posted: July 9th, 2026