Job Title
Associate Relationship Manager – Mid Corporate
Location
Glasgow and Edinburgh
Salary
Competitive package available
Hours
Full-time
Working Pattern
Hybrid, at least two days per week (or 40% of time) at an office or meeting clients.
About this opportunity
We’re seeking an Associate Relationship Manager (ARM) to support a growth portfolio within our Mid Corporate segment (turnover £50m‑£500m) in Scotland. Working alongside a Relationship Director, you will help deliver excellent service and tailored solutions to meet our clients’ goals.
The successful candidate will support an RD in providing lending facilities, deposit options and other banking solutions to a range of Mid Market businesses, helping to expand existing relationships and win new-to-bank relationships.
What you’ll be doing
- Client Engagement: Attend client meetings, prepare agendas, follow up actions and communicate updates on sector insights, products and client facilities.
- Portfolio Management & Growth: Support the lending journey, identify high‑value clients, and spot opportunities to deliver product solutions.
- Risk & Compliance: Use your understanding of financial accounts to support credit proposals, monitor and manage risk, and contribute to financial analysis.
- Credit & Onboarding: Assist with credit reviews, facility changes and onboarding, including preparing proposals and tender submissions.
- Organisation & Efficiency: Manage your diary and inbox, prioritise tasks, and contribute to process improvements that benefit clients and colleagues.
- Collaboration & Insight: Work with internal teams and product partners to deliver tailored solutions and stay informed on sector developments.
What you’ll need
- At least 2 years experience in a customer‑facing role within financial services.
- Strong organisational and time‑management skills.
- Confidence in building and maintaining relationships.
- Clear written and verbal communication skills.
- A proactive mindset and willingness to learn.
- Awareness of risk and how to manage it effectively.
- Desirable: Experience in Business & Commercial Banking.
- Desirable: Proficient in using systems such as CRW, PEGA and Co‑Pilot.
About Working For Us
Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues and communities. We are committed to creating an environment in which everyone can thrive, learn and develop.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme.
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