Multichannel CX Team Lead: Drive Impact & Growth

Company: Vintage Cash Cow
Apply for the Multichannel CX Team Lead: Drive Impact & Growth
Location: Leeds
Job Description:

Vintage Cash Cow is looking for a Multichannel Customer Team Leader to oversee and enhance customer experiences across various channels including calls, emails, and chats. This role demands hands-on leadership to ensure high customer satisfaction via coaching and performance management.

The ideal candidate has at least 2 years of experience in a customer service leadership role and a solid grasp of multichannel environments. We aim to build a culture of ownership and adaptability in our new team.

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Posted: July 13th, 2026