- Employer: Sefton Metropolitan Borough Council
- Location: Sefton Metropolitan Borough Council, The Atkinson, Southport
- Contract: Permanent
- Working Pattern: Part Time
- Hours: 2 x 5 hours per week contracts & Casual opportunities available.
- DBS Check: No
- Closing Date: 26/07/2026 at 23:59
- Reference: COMM/26/340273
The Atkinson, Southport, Merseyside
Customer Assistants
There are x2 permanent positions available (5 hours per week) as well as a number of Casual positions available.
Salary: Grade B / SCP3 £24,796 per annum pro-rata (£13.20 per hour)
Hours: As required. Shifts will include evenings, weekends and bank holidays supporting our theatre shows & events programme.
The Atkinson in Southport is a leading arts centre housing a museum, gallery, library, cafe, shop, theatre and studio.
We are seeking to recruit Customer Assistants to work on a casual basis, responding to the demands of our busy theatre and curatorial programmes, including our very busy pantomime season throughout December.
Responsibilities
- Act as the first point of welcome and information for visitors to The Atkinson.
- Deliver the highest standards of customer service and customer care for visitors and audiences across all aspects of the programme.
- Support front‑of‑house hospitality duties, including working in the bar and ushering at theatrical events.
- Carry out administrative and financial routines, maintaining records to the designated standard.
- Attend briefings and training sessions to stay up‑to‑date with developments across The Atkinson’s programmes.
- Advocate for the whole cultural offer and maintain a friendly, confident and approachable manner at all times.
Qualifications
- Must be over 18 as customers may be required to serve alcohol.
- Point‑of‑sale experience, including bar experience, is beneficial.
- Strong communication skills with the ability to work effectively as part of a team.
- Reliable, punctual and able to work independently under pressure.
- Interest in the arts and a willingness to be flexible and adaptable to physically demanding shifts.
- All disabled applicants who meet the essential criteria and wish to apply under the Disability Confident Scheme will be invited to interview.
- If you are currently in care or have previously been in care, a guaranteed interview scheme is provided for care‑experienced people who meet the essential requirements.
Benefits
- Grade B / SCP3 salary of £24,796 per annum pro‑rata (£13.20 per hour).
- Part‑time contract of 2 x 5 hours per week, with casual opportunities available.
- Shift work includes evenings, weekends and bank holidays.
- Opportunities to work in the museum, gallery and as a gallery invigilator.
Closing Date
Sunday 26th July
Equal Opportunities
Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us; our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody’s identity, where individual differences are strengths and where everyone can thrive and maximise their potential.
We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual’s skills, experience, qualifications, and abilities make them the most suitable candidate for the role.
Sefton Council welcomes new ideas and initiatives that promote equality, diversity and inclusion.
Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.
If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care‑experienced people if you meet the essential requirements for the role.
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