Overview
Retail Assistant Manager, £13.31 – £15.52 per hour + benefits. Permanent, part time 22.5 hours per week. Location: Farnham shop (West St). Reports to: Shop Manager. Internal closing date: 19 July 2026. Eligibility to work in the UK is required. Cancer Research UK is a charity that relies on donors and volunteers to support its fundraising and trading activities.
Responsibilities
- Support the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Support the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Lead by example and provide excellent customer and supporter service.
- Work with the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
- Build relationships with the local community and Cancer Research UK colleagues.
- Support the shop manager in organizing and delivering creative fundraising events to achieve targets.
- Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputise for the shop manager in their absence.
- Perform a varied amount of manual handling and physical activity as part of day-to-day duties.
What we are looking for
- Working knowledge of great customer service.
- Experience in a lively and vibrant environment.
- Adaptability in changing situations and ability to work effectively independently.
- Commercial awareness and the ability to build relationships and communicate well.
- Flexibility to cover rota-based shifts; a balance between work needs and personal life.
What you will gain
Generous salary and benefits package, opportunities for career and personal development, and access to tools and processes to enable you to do your job well. Benefits include a substantial retirement plan, generous leave allowance, discounts, gym membership, and wellbeing support from the Retail Trust.
How to apply
We operate an anonymised shortlisting process to support equality, diversity and inclusion. CVs are required for all applications, but we will not view them until after inviting you to interview. Please complete the work history section of the online application form to allow quick, fair assessment. An offer of employment is subject to a satisfactory basic DBS check. For more information please visit our website or contact recruitment@cancer.org.uk. Ongoing updates about our work and careers can be found on LinkedIn, Facebook, Instagram, X and YouTube.
Notes
We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are under-represented. If you require adjustments during the process, please inform us at recruitment@cancer.org.uk or 020 3469 8400 as soon as possible. We do not recruit anyone under 18 due to health, safety and safeguarding considerations.
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