Senior Digital Designer (CRM, Systems & AI)

Company: 3Search
Apply for the Senior Digital Designer (CRM, Systems & AI)
Location: London
Job Description:

SENIOR BRAND DESIGNER (DIGITAL SYSTEMS & CRM) – HIGH-GROWTH DIGITAL CONSUMER BRAND

This is an opportunity to join one of Europe’s fastest-growing technology businesses at a pivotal stage of growth. Operating globally and serving millions of customers, the company is investing heavily in the evolution of its creative, digital and customer experience capabilities.

They’re looking for a Senior Digital Designer who sees design as more than a collection of individual assets. This role sits at the intersection of brand, systems and performance: combining high-quality creative execution with the ability to build the templates, workflows and design foundations that allow an entire team to move faster and smarter.

Working closely with teams across growth, retention and product, you’ll shape customer-facing campaigns spanning email, social and digital experiences, all the while embedding new ways of working that leverage AI, automation and scalable design systems.

What they need –

  • Someone with experience operating within a fast-paced, digital-first environment where design directly influences customer engagement, retention and commercial performance across multiple channels and markets
  • A designer who is genuinely exceptional in Figma and has built reusable design systems, component libraries and modular templates that improve consistency, scalability and team efficiency
  • Someone who understands that email is not simply another marketing channel, but a core customer experience, with experience designing scalable lifecycle, CRM or retention-focused creative at volume
  • Someone who actively embraces AI as part of their day-to-day workflow, using emerging tools to accelerate production, explore creative directions and streamline processes without compromising quality
  • A designer who combines strong visual instincts with systems thinking, balancing hands-on execution with the ability to mentor junior creatives and continuously improve the way teams work

What you’re great at –

  • Advanced Figma capability, including component libraries, auto layout, variables, design systems and reusable templates that scale across multiple campaigns and markets
  • Designing high-performing digital creative across email, CRM, lifecycle marketing, paid and organic social, landing pages and customer-facing campaigns
  • Using AI tools and automation to improve creative workflows, accelerate production and unlock new approaches to design and execution
  • Translating customer insight, behavioural understanding and performance data into creative decisions that drive measurable results
  • Collaborating with stakeholders across marketing, retention, product and creative teams while supporting and mentoring more junior designers and freelance partners

What you’ll get

  • Hybrid working from a central London office (3 days per week – up to 4 days during peak trade)
  • Private medical
  • Season ticket loan
  • Potential for LTIs
  • Pension

Posted: July 13th, 2026