Team Administrator

Team Administrator – Mental Health Services for Older People Community Team

This position supports the Mental Health Services for Older People Community Team in Bishop Auckland. It requires a highly motivated and experienced individual to work 37.5 hours per week. The role involves supporting and maintaining standard systems and processes set out by the Trust.

Responsibilities

• Support and maintain standard systems and processes.
• Diary management, filing systems, meeting coordination, minute taking.
• Data input, collating and presenting information.
• Customer service (face‑to‑face, answering calls, correspondence).
• Organising demands and workloads.
• Set up and maintain administrative systems and processes.
• Work autonomously and proactively, supporting and supervising staff when required.
• Handle monies and work within financial guidelines.

Qualifications and Experience

• Level3 (or equivalent) qualification in a relevant field, or willingness to work towards Level3 in Business Administration.
• Level2 or O Level in literacy and numeracy (GradeC and above / GCSE Maths and English Grade4–9).
• RSA Level2 or equivalent, or secretarial/administrative experience in a clinical environment.
• Experience in an administrative environment, including diary management, filing, meeting coordination, minute taking, data input, and presenting information.
• Experience in customer service, organising workloads, and maintaining administrative systems.
• Experience working autonomously and proactively, supporting/supervising staff, and handling finances within financial guidelines.

Key Skills

• Excellent IT and organisational skills.
• Good knowledge and understanding of information systems.
• Ability to prioritise workload and meet deadlines under pressure.
• Flexible, motivated attitude.
• Very good interpersonal and communication skills at all levels.
• Comprehensive knowledge of Microsoft Office applications.
• Understanding of data protection, confidentiality, and maintaining it.
• Knowledge of office systems and processes.

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