Job Purpose
We are looking for a high‑calibre Project Manager to join our Customer and Corporate Change Portfolio, responsible for delivering complex, business‑critical outcomes across and within value streams.
This is not a traditional project management role focused purely on plans and governance; we are looking for someone who can operate at pace in a hybrid delivery environment, working across agile product teams and more structured delivery models to drive tangible business outcomes.
You’ll thrive in situations where things are not always clear‑cut, and you’ll be adept at bringing together stakeholders with varying perspectives, ensuring that everyone is working towards a shared goal. Taking ownership for delivery from start to finish in a dynamic, fast‑paced setting will come naturally to you. Your ability to build relationships and influence across all levels, paired with sound judgement, will be invaluable. Rather than rigidly following a set methodology, you’ll focus on practical solutions that drive meaningful outcomes.
Duties / Responsibilities
- Work with Portfolio Lead to develop and maintain the Portfolio Roadmap for those packages within the project manager’s scope of delivery.
- Propose and gain agreement for the governance organisation to be applied to the Agile, Waterfall or combined delivery to be followed.
- With the Product Owner, demonstrate to the Business Lead and other required stakeholders the planned delivery lifecycle, expected outcomes and confirm resources are committed to fulfil that delivery.
- Measure performance of packages and projects within ownership of the project manager, communicating progress, budget position and delivery of outcomes at the required cadence to stakeholders.
- Remove blockers for the Scrum Master and Delivery Team, escalating to the Portfolio Team for support where needed.
- Work with portfolio team to support resource, dependency, and risk management across the portfolio.
- Continually monitor risks and their impact on delivering outcomes, allocating ownership and tracking actions to ensure mitigating actions are effective.
- Provide a positive work environment to build a cohesive and productive team.
- Confirm with stakeholders that outcomes have been met and a benefits plan is in place to validate expected value has been delivered.
- Conduct Lessons Learned or deliver retrospective to complete and make learnings available for continuous improvement of portfolio delivery capability.
Skills, Knowledge and Experience
- Strong knowledge of Agile methodologies (Scrum, Kanban, or other frameworks).
- Proven experience managing projects in an Agile environment.
- Excellent verbal and written communication skills, with the ability to tailor messages for different audiences.
- Strong leadership and team‑building skills, with the ability to motivate and inspire teams.
- Analytical mindset with a proactive approach to identifying and resolving issues.
- Experience managing relationships with internal and external stakeholders.
- Familiarity with Agile project management tools.
Benefits
We offer a competitive salary and comprehensive reward package including a generous pension and bonus scheme, income protection, private medical insurance and life assurance. Additional benefits and support services are available, along with regular personal and professional development.
Diversity and Inclusion
We are committed to building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic.
Workplace Flexibility
We’re happy to discuss flexible working arrangements including part‑time options for any of our roles.
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