Team: Catering / North Yorkshire Pullman Dining Train.
Location: Based in Grosmont, Whitby.
Contract: Permanent full time.
Salary: £30,000 circa, based on 1898 annualised hours.
About the Role
This is a hands on role, with your passion for food and your appetite to provide an exceptional service, you will work with the assistant chef and Pullman Train Manager to deliver and develop the calendar of NYMR Pullman Dining & Charter services by planning menus, preparing, cooking, and ensuring each dish is fresh, tasty and beautifully presented every time whilst maintaining excellent food hygiene practices.
The Pullman is one lunchtime service per day usually Tues/Wed/Sat & Sundays during our main operating season, with an additional working day for prep/admin. There are 6 evening services which run instead of the lunchtime service. Each Pullman service is a three-course meal, pre-ordered in advance, so you will know exactly how many Pullman customers you are catering for, and we currently have a maximum of 113 covers per service, plus an onboard charter carriage of up to 18 pre-ordered covers.
About Us
The North Yorkshire Moors Railway (NYMR) is one of the world’s greatest heritage railways, operating 24 miles of track through the stunning North York Moors National Park. As a registered charity, our mission is to inspire all generations by preserving our rich industrial, cultural and natural heritage. We are looking for talented individuals who share our passion and want to be part of something truly special.
You Will
- Manage and oversee all aspects of the Pullman Kitchen service with a hands‑on approach.
- Report to, liaise with and work under the instruction of the Pullman Train Manager to ensure efficient service operation between the kitchen and dining carriages.
- Oversee and manage a small team of assistants within the Pullman kitchen.
- Prepare, cook and serve high quality meals including starters and desserts from the Pullman galley kitchen for pre‑ordered meals (currently for up to 113 customers).
- Oversee and manage the delivery of the catering for the Charter services.
- Assist in writing and costing of menus for the different Pullman services, at the required numbers, along with cooking and preparing trial dishes to ensure sustainability.
- Manage all stock and ensure stock rotation systems are operated.
- Responsible for maintaining the 5 star food hygiene rating and the high standard of cleanliness of all areas.
- Source local products and liaise with suppliers to ensure best prices and quality of produce.
This position is based in Grosmont Station & Pickering Offices (when required) with the long‑term view to run from Pickering. But you may be required to work in other locations on NYMR or on NYMR tasks off the railway.
- Free membership of “Health Assured” Employee Assistance Programme (EAP) for yourself & your immediate family.
- 22 days Holiday plus 8 Bank Holidays, an additional 5 days accrued in line with years of service.
- Company sick pay – a discretionary payment is added to Statutory Sick Pay.
- Enhanced Maternity Pay policy.
- 12 complimentary tickets per year between 1st March & 28th February.
- Spouse Travel Pass (£5 per year).
- Free Travel on NYMR services.
- Discount in our Catering and Retail Outlets.
- And more.
More Information
Hours of work – during the main operating season (March – November) are a maximum of 45 hours per week (includes weekends). November to February will be reduced hours and will be flexible as required by the business. Your hours may vary, but your salary is paid in 12 equal monthly instalments.
NYMR is committed to equality of opportunity and welcomes applications from all sections of the community. We are committed to safeguarding and promoting the welfare of all those who engage with us.
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