Company: Mitie Group plc.
Location:
Job Description:
Mitie Group plc. is seeking a diligent Helpdesk/Customer Service professional in the Solihull area. You will be responsible for handling customer contacts, logging and closing tickets, and coordinating with engineers and subcontractors to ensure timely service delivery.
The role emphasizes meeting SLA/KPI targets, maintaining accurate records, and supporting continuous improvement while upholding high standards of professionalism.
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Posted: July 13th, 2026