Parts Advisor – Commercial Vehicles
Location: Glengormley
Salary: Up to £31,500 DOE
Hours: Monday to Friday, 8:00am – 5:00pm (42.5 hours per week)
Job Type: Permanent
Are you an experienced Parts Advisor looking for your next opportunity within the commercial vehicle industry?
We are currently recruiting for a knowledgeable and organised Parts Advisor to join a busy commercial vehicle workshop in Glengormley. This is a fantastic opportunity to become part of a professional team where you’ll play a key role in ensuring technicians and customers receive the right parts at the right time, keeping vehicles on the road and operations running smoothly.
The Role of Parts Advisor
As a Parts Advisor, you will be responsible for the day-to-day operation of the parts department, ensuring excellent customer service while maintaining accurate stock control and supporting the workshop with all parts requirements.
Your duties will include:
- Identifying and supplying the correct parts for technicians and customers.
- Processing parts orders efficiently and accurately.
- Managing stock levels, inventory control and goods in/out.
- Liaising with suppliers to source parts and accessories, including urgent requirements.
- Working closely with the workshop to ensure parts availability for servicing and repairs.
- Maintaining accurate records using parts management systems and Microsoft Excel.
- Monitoring stock levels and analysing lost sales.
- Building strong relationships with customers, suppliers and colleagues.
- Maintaining a clean, organised and efficient parts department.
- Delivering excellent customer service at every opportunity.
What We’re Looking For in the Successful Parts Advisor
- Previous Parts Advisor experience within the commercial vehicle, truck, trailer or automotive sector.
- Strong technical knowledge of truck and trailer parts.
- Experience working within a dealership or main dealer environment is highly desirable.
- Excellent communication and customer service skills.
- Strong organisational skills with the ability to prioritise a busy workload.
- Good IT skills and experience using parts management systems.
- Experience with Kerridge/Keyloop (ADP Autoline) would be advantageous but is not essential.
- A proactive attitude with the ability to work effectively as part of a team.
What’s On Offer for the successful Parts Advisor
- Salary up to £31,500, depending on experience.
- Monday to Friday working – no weekend shifts.
- Company pension.
- Private medical insurance.
- Private dental insurance.
- Health and wellbeing programme.
- On-site parking.
- Stable, long-term career opportunity within a well-established commercial vehicle operation.
- Ongoing training and development opportunities.
If you’re an experienced Parts Advisor looking for a secure role with excellent working hours and benefits, we’d love to hear from you.
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