Senior Operations Manager, Nights

Responsibilities

• Lead the operation with health & safety as a top priority, ensuring full compliance with legal, company, and Currys standards
• Build strong relationships with GXO and Currys stakeholders, ensuring service levels and contractual expectations are met
• Embed a proactive safety culture, holding managers accountable and driving continuous improvement in safe systems of work
• Lead, coach, and develop the operational management team to deliver strong performance across service, productivity, and cost
• Drive operational planning and control to ensure consistent delivery in a fast-paced retail environment
• Use data and insight to identify risks, trends, and opportunities, implementing improvement plans that enhance safety and performance

Requirements

• Proven experience in an Operations Manager role within a retail, distribution, or similarly complex operational environment
• A strong track record of health & safety leadership, with the confidence to challenge, influence, and lead by example
• Experience managing and developing managers, building engaged and accountable teams
• Solid operational and commercial understanding, balancing safety, service, cost, and people priorities
• Confident communication and stakeholder management skills at a senior level
• Resilience, decisiveness, and the ability to perform under pressure in a high‑volume environment

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