Flexible Front of House Volunteer — Museum Guest Experience

Company: St Neots Museum
Apply for the Flexible Front of House Volunteer — Museum Guest Experience
Location: St. Neots
Job Description:

St Neots Museum is looking for Friendly, enthusiastic Volunteers for our Front of House Team!

We are a small and friendly local Museum telling the story of St Neots and its surrounding area, and we rely on a large team of enthusiastic volunteers to help us provide a rewarding experience to our many visitors. We are based in the former police station and magistrates’ court just off the High Street, and volunteering with us is easy, flexible, and inclusive. If you can spare a few hours on a weekly or monthly basis, we’d love you to join our volunteer front of house team.

Based at our reception desk for a morning or afternoon shift, this is a customer-facing role where you will meet and interact with a wide range of people.

Typical tasks include:

  • Welcoming visitors to the Museum and dealing with enquiries
  • Handling cash and card transactions for admissions and shop sales
  • Helping with administrative duties around the reception desk, e.g. checking in new stock, pricing merchandise and refreshing shop displays
  • Promoting events such as walks, workshops and escape rooms
  • Helping families choose children’s resources
  • Representing the Museum at external events such as the annual Living History Festival

A background in retail, banking, teaching, tourism or Museums/heritage sites is beneficial, but not required, as full training will be provided. All you really need is a friendly and enthusiastic attitude and the ability to commit to a few hours on a regular basis.

  • Access to training and development
  • Free and discounted tickets to selected events such as walks and exhibition previews
  • Regular social events and meetings
  • Free refreshments

To apply or for more information, please email manager@stneotsmuseum.org.uk

#J-18808-Ljbffr…

Posted: July 13th, 2026