Lead Advice Sessions & Quality Assurance

Citizens Advice BANES seeks an experienced Advice Session Supervisor to lead the team in delivering free, independent advice. This role is essential for ensuring quality in advice provided across face-to-face, telephone, and email interactions.

You will mentor advisers, manage sessions, and carry out quality assurance tasks. The position demands leadership skills, an understanding of quality assurance, and a commitment to supporting both clients and team members.

#J-18808-Ljbffr…