Credit Controller

Job Overview

Join a team that makes a difference. HCRG Care Ltd is looking for a proactive and detail‑driven Credit Controller to support our finance team and help keep our finances running smoothly.

Key Responsibilities

• Manage customer accounts and monitor outstanding debt.
• Proactively chase payments and ensure timely collections.
• Investigate and resolve invoice queries efficiently.
• Prioritise collections and work closely with internal stakeholders.
• Produce aged debt reports and provide updates to management.
• Allocate payments and maintain accurate financial records.
• Support month‑end and year‑end processes.
• Build strong relationships with customers and colleagues.

Required Skills & Experience

• Confident communicating via phone and email.
• Highly organised with strong attention to detail.
• Able to prioritise tasks and meet tight deadlines.
• Experienced in credit control, accounts receivable, or similar.
• Proficient in Excel and MS Office.
• Strong relationship‑builder with a proactive mindset.

Desirable Skills

• Experience with ERP systems (e.g. Dynamics 365 Business Central).
• Advanced Excel skills.
• Interest in using AI/Copilot to improve processes.

Benefits

• £27,038 – £29,000 annual salary with group pension.
• Private medical insurance.
• Free tea, coffee and milk at base location.
• Access to Reward Hub discounts and cashback.
• Pay‑as‑you‑earn access to wages.
• Online and face‑to‑face mental and physical wellbeing support.
• Access to eLearning, bespoke career pathways and continuing professional development.
• Open, just culture encouraging ideas for improving services.
• Committed to high clinical and quality standards.

EEO Statement

We are an equal opportunity employer, committed to diversity, inclusion and a disability‑confident compliant culture. Applications from a broad and diverse range of people are welcome.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure will be made to the Disclosure and Barring Service.

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