IT Systems Engineer

Responsibilities

• Provide Business as Usual (BAU) support to key business applications supporting stakeholders of all levels
• Progressing support calls and keeping the end user updated
• Collaborating with other IT colleagues in different departments to resolve issues and find / implement solutions
• Implementing new solutions guided by the Project Team

Requirements

• Adaptable communicator with excellent customer service skills, with the ability to focus on the issue at hand while under pressure
• Experience working in an operational support role with line of business systems and databases
• Experience using varying technologies or applications including the Microsoft suite
• Resourceful and resilient during times of fast-paced change while following established policies and processes
• Previous experience of LiquidLogic and packaging in System Centre Configuration Manager (SCCM) is desirable but not essential, as training will be provided

ATS Optimization Keywords

Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This feature helps candidates tailor their applications more effectively.

Hard Skills

• Operational Support
• Database Management
• Issue Resolution
• Solution Implementation
• SCCM Packaging

Soft Skills

• Excellent Communication
• Resourcefulness
• Resilience
• Focus Under Pressure

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