Licensing Officer Level 2

Overview

We are looking for a Licensing Officer (Level 2) to join our Licensing Unit, which oversees everything from taxis and private hire vehicles to pubs, clubs, restaurants, street trading and special events. The role involves diagnosing compliance issues, managing investigations and ensuring licensees fulfil their legal obligations.

Responsibilities

• Assess licence applications and advise applicants on necessary changes.
• Attend and present at licensing hearings.
• Enforce licence conditions and, when required, initiate legal action.
• Collaborate with partner agencies to address licensing concerns.
• Provide specialist guidance and training to licensees and internal stakeholders.

Qualifications & Experience

• Professional Licensing Practitioners’ Qualification (or willingness to complete).
• Detailed knowledge of the legislative and regulatory framework of a licensing authority.
• Experience in licensing or a comparable regulatory role, including enforcement activity.
• Effective planning, analytical and investigative skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Full UK driving licence and willingness to work a minimum of 20 night shifts per year, including weekends.
• Experience conducting PACE interviews, delivering training, or preparing reports for Licensing Sub‑Committees is beneficial.

Benefits

• Generous holiday allowance: up to 26 days annual leave plus bank holidays; increases to 31 days after five years.
• Participation in the UK’s largest local government pension scheme with life cover.
• Enhanced parental and carers leave.
• Discounts on travel, phone contracts, cycle‑to‑work scheme and health services.
• Opportunities for learning, development and apprenticeships.
• Support for flexible work, volunteering leave and a good employment charter.

Commitment to Diversity and Equality

We actively welcome applications from all backgrounds, particularly from BAME communities, disabled people, and young people. We offer interview adjustments, accessible formats and a disability confident workplace with supportive networks.

Contact

For informal discussion or further information, please contact Danielle Shore at 07789 508546 or danielle.shore@manchester.gov.uk.

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