Fair Outcomes Specialist – Complaints & Arrears

Company: Hometree
Apply for the Fair Outcomes Specialist – Complaints & Arrears
Location: London
Job Description:

Hometree is seeking a Complaints & Arrears Executive in Greater London. This role focuses on resolving customer complaints efficiently while ensuring compliance with FCA regulations, playing a vital part in supporting customers through financial difficulties. The successful candidate will work hands-on to manage complaints and provide valuable insights to enhance customer outcomes.

The position requires a blend of emotional resilience, attention to detail, and a proactive approach to problem-solving within a fast-paced environment. Join us in transforming the financing process for UK homeowners.

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Posted: July 14th, 2026