Salesforce Data Cloud & Agentforce Architect (Manager Grade)
Location: London or Manchester (Hybrid)
The Opportunity
Are you ready to architect the future of AI-driven customer experience? Mason Frank has partnered with a globally renowned, elite digital transformation consultancy to find a visionary Salesforce Data Cloud & Agentforce Solution Architect at the Manager level.
This is not a standard configuration role. You will join a high-caliber Technology & Transformation team, designing and deploying cutting‑edge enterprise solutions for iconic global brands. You will be at the absolute forefront of the ecosystem—orchestrating multi‑step, autonomous processes using Agentforce and locking down data harmonisation via Data Cloud.
The Role
As a Technical Solution Specialist, you will bridge the gap between complex data engineering and strategic executive vision.
- Architect & Implement: Lead the physical design and end‑to‑end execution of Salesforce Data Cloud instances seamlessly integrated with Sales, Service, and Commerce Clouds.
- Drive Agentic AI: Design and integrate Agentforce‑powered AI capabilities and Generative AI workflows (content creation, summarisation, insights) while strictly adhering to the Salesforce Trust Layer.
- Data Mastery: Own the data streams, unified data models, transformations, identity resolution, and segmentations across massive enterprise data landscapes.
- Mitigate Risk: Identify technical design and data model risks early, collaborating directly with engineering teams and business stakeholders to solve them.
- Lead & Influence: Act as the crucial technical resource in workshops, translating intricate requirements into story‑based narratives for executive‑level presentations.
Your Profile
You are a perfect blend of a strategic ideas person and a hands‑on technical doer. You thrive in collaborative, diverse environments and possess deep expertise in cross‑cloud integrations.
Required Technical Skills & Certifications:
- Salesforce Data Cloud Consultant certification, backed by at least one end‑to‑end Data Cloud implementation.
- Agentforce Specialist certification, with hands‑on experience delivering 1–2 Agentforce Proof of Concepts (POCs).
- Salesforce Admin & Platform App Builder certifications (strong experience with Salesforce Flows is essential).
- Solid understanding of customer data modelling best practices and mid‑level SQL proficiency.
- Experience integrating Salesforce with cloud data warehouses/lakes (e.g., Snowflake, Databricks).
- Exceptional presentation and narrative‑building skills for both technical and non‑technical audiences.
Preferred (Nice to Have):
- Experience with SOQL and Apex.
- Front‑end coding skills (HTML, CSS/SASS, TypeScript, React, XML, JSON).
What’s on Offer?
- True Hybrid Working: A flexible model balancing time between your local hub (London or Manchester), remote working, and client sites.
- World‑Class Growth: Access to elite, continuous professional development and leadership training.
- An Inclusive Culture: Join a business that actively prioritises your wellbeing, celebrates unique perspectives, and fosters genuine belonging.
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