Working Hours: 35 Hours Per Week
Contract Type: Full‑Time, Permanent
Additional Payments: Essential Car Allowance
Closing Date: 23 July 2026
Closing time: 11.59pm
Interview Method: Face to Face
References: 2 references required, with 3 years’ history where possible.
Essential Car Documentation: This post is a designated Essential Car User. Must hold a full valid driving licence and provide your own car for use at work. You will receive the Essential Car User Allowance.
Bereavement Services plays a key role within the Neighbourhood Directorate, providing high quality services to bereaved families. We conduct around 3,000 burials and cremations each year and support families with a diverse range of memorialisation products and services. We manage an infrastructure of 105 hectares of predominantly green space within the City’s neighbourhoods, continually striving to provide safe spaces for those who visit our cemeteries.
If you share Manchester’s ambition to deliver high quality services for residents, we want to hear from you. You will join a team of dedicated managers and officers who deliver excellent customer service across our cemeteries, placing bereaved families at the centre of everything we do. Reporting to the Bereavement Services Manager, you will play a key role in building and growing the service, forming relationships with stakeholders such as funeral directors and working with community groups to identify improvements and projects.
Responsibilities
- Advise and support others while dealing with sensitive issues in difficult situations, negotiating riskier demands, and communicating complex information clearly to staff at all levels.
- Analyse data, translate analyses into business cases, identify potential benefits, propose new or improved processes, evaluate risks and develop financial implications.
- Plan and organise own work, prioritise tasks, set realistic time‑frames for self and colleagues, drive projects to completion, and estimate resource requirements.
- Make decisions and solve problems in a high‑pressure environment, demonstrating tenacity, energy and commitment to achieving desired results.
- Think creatively to find solutions where no existing framework exists.
- Contribute to the development, implementation and evaluation of strategy to shape future plans.
- Monitor and maintain expenditure, ensure financial targets are met, and take responsibility when budgets exceed tolerances.
- Inspire and manage people, foster effective relationships, conduct 1‑to‑1s, manage sickness and performance, and facilitate training where required.
- Use a variety of IT software (Excel, Word, etc.), deliver new IT solutions, assist with project management and train officers.
Qualifications & Experience
- Previous local authority experience.
- Holding, working towards or willingness to obtain a NEBOSH qualification.
- Full driving licence, with ability to work across two sites (North and South of the city).
- Sound knowledge of budgeting and financial management within a local authority context.
Benefits We Offer
- Generous holiday allowance – up to 26 days annual leave per year plus bank holidays, increasing to 31 days after five years of local government service. Additional leave can be purchased.
- Access to the UK’s largest local government pension scheme, with life cover of three‑times your salary as a lump sum.
- Enhanced parental and carers leave.
- Range of discounts (shops, holidays, phone contracts, cycle‑to‑work scheme, free flu jabs and eye tests).
- Learning and development opportunities – workshops, training sessions, apprenticeships and qualifications.
- Good Employment Charter membership – secure, flexible work, fairness, annual pay review, trade union recognition and health & wellbeing support.
- Up to 3 days of pro‑rated paid volunteering leave.
Creating an Inclusive Team at Manchester City Council
We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, disabled people and young people.
Support During the Process
- Interview adjustments – let us know if you need any adjustments to demonstrate your suitability during the interview.
- Accessible formats – our ReciteMe tool can be accessed through the “Accessibility tools” button on our careers page. It offers text‑to‑speech, translation into multiple languages, adjustable text size and colour.
Guaranteed Assessment Scheme
We guarantee assessments for applicants who meet the recruiting panel’s minimum shortlisting requirements for the role and identify with at least one of the following criteria:
- Members of the Armed Forces (active or veterans)
- Current or former care leavers
- Individuals with a disability or long‑term condition
- Those who have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme
Pre‑Employment Checks
- Proof of Right to Work in the UK
- References from current and previous employers
- Proof of relevant qualifications
- Disclosure and Barring Service (DBS) Check, if required
- Proof of Manchester residency (if relevant)
- Police vetting (if required)
- Baseline Personnel Security Standard (BPSS) Clearance (if required)
- Valid Driving Licence (if role requires driving)
For more information about the role or any adjustments, please email jobs@manchester.gov.uk.
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