F&B OPS Manager

Position Overview

We are looking for a Food & Beverage Operations Manager at The Milner York in York. In this role, you will lead the F&B team to deliver seamless service and outstanding guest experiences.

Key Responsibilities

• Lead the F&B team with a positive vibe, helping create a welcoming and seamless service experience.
• Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy.
• Support and guide the team, helping with training and encouraging everyone to deliver their best.
• Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive.
• Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating.
• Monitor stock levels and assist with inventory, ensuring we are set up for success every shift.
• Help with scheduling and shift planning, making sure the team is prepared and ready to go.
• Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety.

Required Qualifications & Skills

• Natural people‑oriented leader with experience in food and beverage.
• Strong communication skills, able to motivate and energise team members while maintaining smooth operations.
• Quick thinking and problem‑solving skills to handle guest needs on the fly.
• Organised and adaptable, managing multiple tasks with ease.
• Team player, ready to jump in wherever needed to support the crew.
• High energy and a flexible attitude, thriving in a fast‑paced, lively setting.

Benefits

• Discounted hotel room rates for you and your friends & family.
• Additional day’s leave for your birthday.
• Enhanced maternity, adoption & shared parental leave.
• Course sponsorship.
• 30% F&B discount at RBH hotels.
• Refer a Friend scheme – earn £250 for each referral up to 5 referrals.
• Flexible working arrangements.
• Wagestream – choose how and when you get paid.
• Life insurance.
• Employee Assistance Programme.
• Social and wellness events and activities all year round.
• Free meals on duty – saving you over £1000 per year.

Equal Opportunities

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If you require reasonable adjustments during the application process, please contact us.

#J-18808-Ljbffr…