Location: Hybrid between our Mariner House, Dartford office and working from home
Shape the future of affordable housing through data, insight and programme excellence
Are you a highly organised data professional with a passion for accuracy, process improvement and delivering meaningful outcomes? We are looking for a Senior Programme Data Officer to play a pivotal role in supporting the successful delivery of our development programme and post‑sales services.
This is an exciting opportunity for someone who enjoys working with complex data, maintaining robust systems and processes, and collaborating with a wide range of stakeholders. You’ll be helping to ensure our information is accurate, compliant and supports effective decision‑making across the business.
We want you to feel confident from the moment you join us. That’s why we offer a monthly corporate induction programme joining Moat on the first Monday of each month, bringing together new colleagues from across the business. During your first week, you’ll have the opportunity to meet fellow new starters, learn about our organisation, values and strategy, and begin building relationships that will support you throughout your career with us.
About the role
As Senior Programme Data Officer, you will support the Programme Manager in delivering high‑quality programme administration, data integrity and performance reporting. You’ll take ownership of key development and post‑sales processes, ensuring information across multiple systems is accurate, up to date and meets regulatory requirements.
This role offers a fantastic opportunity to combine analytical skills, housing knowledge and operational expertise to make a real impact on the delivery of new homes and customer services.
What you’ll be doing
- Supporting the delivery of accurate performance reporting and data management across development and post‑sales services.
- Maintaining and monitoring data quality across core housing and development systems.
- Managing rent sign‑off processes for new build homes and relets.
- Leading on Right to Acquire eligibility assessments.
- Coordinating and submitting Historical Grant Notification Forms to Homes England.
- Producing monthly sales forecasts and maintaining development programme information.
- Creating and managing estates, blocks, budgets and development records within key systems.
- Monitoring key business dashboards and exception reports to ensure data accuracy and compliance.
- Supporting internal and external audit preparation and regulatory reporting requirements.
- Managing team workflows and ensuring deadlines are achieved.
- Reviewing processes and identifying opportunities for continuous improvement.
- Deputising for the Programme Manager when required.
What we’re looking for
We’re looking for a proactive and detail‑oriented professional who can confidently manage multiple priorities while maintaining exceptional accuracy.
Essential skills and experience
- Excellent attention to detail and commitment to data accuracy.
- Strong experience of data analysis, reporting and administration.
- Advanced Microsoft Excel skills and confidence using the wider Microsoft Office suite.
- Understanding of rent‑setting processes within social housing.
- Knowledge of the Capital Funding Guide and affordable housing grant requirements.
- Thorough understanding of Right to Acquire eligibility.
- Experience preparing for audits and maintaining strong governance standards.
- Strong organisational and stakeholder management skills.
- Ability to prioritise workloads and work effectively to deadlines
Desirable skills and experience
- Experience working within housing, development, asset management or property sectors.
- Knowledge of housing management and development systems such as Sequel, CRM, ActiveH, Proactis or similar.
- Understanding of Homes England, GLA OPS and CORE reporting requirements.
- Experience identifying process improvements and driving operational efficiencies.
About us
Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We’re more than just a housing provider; we’re a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve.
As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.
Our values
- Own it: We take responsibility for our actions and deliver on our promises.
- Better together: We believe in the power of collaboration to achieve greater outcomes.
- Lead by example: We set high standards and inspire others through our commitment to excellence.
- Be the change: We embrace innovation and proactively address challenges.
As an experienced professional, you’ll have the opportunity to:
- Make a real impact in our communities.
- Work with a supportive and passionate team.
- Enjoy competitive salaries and generous leave.
- Benefit from numerous personal and professional development opportunities.
Our commitment to creating a positive work environment has earned us recognition as one of ‘The Sunday Times Best Places to Work’ in 2025.
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