Data Analyst

Looking for a customer‑focused Analyst to support growth and deliver data insights across acquisition and retention channels, leveraging information from over 30,000 new sales opportunities and 90,000 monthly calls.

Responsibilities

• Lead efficiency analysis.
• Marketing activity analysis and reporting.
• Sales analysis and reporting to senior management and partnership teams.
• Cancellation analysis and reporting.
• Provide cross‑functional insight into all business areas.
• Influence the marketing and sales agenda through data analytics to grow at pace.
• Create regular and ad‑hoc reporting for the management team.
• Dig into detail to produce actionable, tangible insights.

Qualifications

• 3+ years experience in a Data Analyst role.
• Experience with SQL, Google Analytics, advanced Excel, Power BI and Azure.
• Strong IT skills in Word, Excel, PowerPoint and Outlook.
• Assertive, self‑starter, proactive.
• Capable of managing multiple projects simultaneously.
• Entrepreneurial, can‑do attitude.
• Exceptional organisational and planning skills.
• Forward‑thinking and detail‑oriented.
• Experience in communications is advantageous.
• Strong internal stakeholder management skills.

Company Overview

TAL is the holding company of several residential broadband brands including Home Telecom, Fleur Telecom, Eclipse Broadband and Hive Telecom. Founded 12 years ago, it specialises in matching tenancy rental market needs and has recently partnered with TalkTalk to become a home‑move specialist team.

Benefits

• 50% off broadband after successful completion of probation, free after 2 years of service.
• 25 days holiday increasing to a maximum of 30 based on length of service (plus bank holidays and birthday day off).
• Death in service.
• Salary sacrifice pension scheme.
• Local company discounts.
• Buy and sell holiday scheme.
• Complementary fresh fruit and breakfast bar.
• Friday fridge.
• £500 refer a friend, £250 bright ideas scheme.
• Company events such as summer party, Christmas party and sports day.

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