The Product Executive supports a team of Product Managers with the contracting of tour services and general administrative tasks. The role will assist in the procurement process and corresponding data entry, ensuring that appropriate services are contracted for the right time and date and that paperwork is compiled accurately for input into our systems.
This role demands good operational knowledge and time management skills, in addition to excellent data processing and Microsoft Excel skills to organise data. The successful candidate will follow company standard procedures in all duties, ensuring that clarity and consistency is always maintained to the highest standard. The person must be comfortable working across a range of documents and systems, including (but not limited to) Excel, Jira, and Travel Studio.
Responsibilities
- Supplier Contracting: Send rate and availability requests to potential suppliers
- Negotiate terms with suppliers including rates, availability and payment conditions
- Benchmark supplier contracts to ensure they are in line with budget
- Develop relationships with suppliers ensuring access to best products and rates
- Source creative solutions to any supply chain issues
- Product administration: Adhere to the company’s best practices for processing information and maintaining product team databases for all departments
- Ensure all contracting agreements and tour files are updated and maintained
- Utilise the company project management system Jira
- Liaise between Product and Accounts (direct bill applications, invoice queries, etc.)
- Assist in the creation of Tour Manuals
- Manage team inboxes, following the agreed filing system
- Show flexibility to take on ad hoc administrative tasks
- Product Development and Product‑to‑Market Cycle: Assist Product Managers with research into new destinations and suppliers
- Analyse feedback as part of the annual tour review
- Assist in developing training materials for internal and external use
- When required, participate in regular sales training of tour products
- Assist in proofing tour web pages and brochures
Qualifications
- Minimum 1 year’s experience working in a product or operational role within the travel industry
- High attention to detail
- Excellent organisation and time management skills
- Numerate and analytical
- Extensive knowledge of Microsoft Excel
- Experience in collecting, assessing and analysing data
- Logical and methodical approach
- Clear command of verbal and written English with excellent communication skills and the ability to interact with a wide range of individuals
- The desire to learn
- Right to live and work in the UK
- Passion for all things travel
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