Workshop Technician

Important reminder: This job requires right to work in the UK.

Responsibilities

• Diagnosis of technical faults in customer products – and agreeing on the best solution with customers
• Servicing and repair of customer products within your Decathlon Store
• Ensuring that your customers have the best customer service experience
• Stock management, ordering and control
• Business performance analysis
• Creatively developing and growing the workshop operation and customer base
• Delivery of workshop KPI’s

Additional Information

As a Workshop Technician, you will be required to work usual retail hours including some evenings and weekends.

Requirements

• A sports fanatic at heart
• Bonus points for being Cytech certified, having previous workshop experience or having a knack for fixing bikes
• A master of creative solutions, spotting details others miss
• Smooth talker with top-notch people skills
• Customer service champ who loves going above and beyond
• Eager beaver for personal growth and helping others learn
• Tech-savvy enough to navigate the digital world
• Understanding of commerciality and how to grow and develop a business
• A passion for sustainability

Benefits

• Pension contribution
• Healthy discounts on all Decathlon goodies and services
• Fun weekly Staff Sports/Activities
• Pedal your way to work with the Cycle-to-Work Scheme
• Dive into top-notch training at Decathlon Academy with a catalogue of physical training courses available
• Dive into hundreds of discount vouchers with our discount hub developed by SmartSpending!
• A career pathway that is designed by you
• Being part of a team that enjoys repairing

Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.

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