Assistant Manager
Full Job Description:
Location: Loughborough
Hours per week: 12
PLEASE NOTE, THIS IS A FIXED TERM, 3 MONTH CONTRACT
Benefits
- Enhanced annual leave, with increasing entitlement as service grows
- Additional annual leave purchase options
- Enhanced sick pay
- Life assurance
- Blue Light Card eligibility and access to generous discount schemes
- A supportive, purpose-driven team
- Access to our comprehensive Employee Assistance Programme
- Participation in internal equality, diversity and inclusion networks
What You’ll Be Doing
Assist and support the shop manager to maximise sales and profits in the shop. Guide and manage employees and volunteers to achieve specific goals and objectives. Provide direction, motivation and task delegation to the team, monitor progress and ensure effective communication. Promote personal and professional development opportunities. Operate the shop autonomously, ensuring delivery of a profitable and customer-focused service.
Qualifications
- Evidence of behaviour aligned with the core values of the organization
- Effective people management experience
- Collaborative approach to achieving departmental and wider organizational objectives
- Passion for the work the organization does
- Organizational skills and time management
- Confidence in communicating the organization’s work
- Ability to understand issues related to working with volunteers
- Proven customer care skills
- IT and online business experience
- Understanding of financial and numerical information
- Experience in cash handling and online stock control
- Creativity and flair for presenting items
- Ability to keep up with retail trends and use initiative for positive results
Compliance Responsibilities
In addition to specific compliance requirements within your area of expertise, you hold responsibility for:
- Health & Safety and Environment
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
You are expected and encouraged to raise and escalte appropriately any potential breaches or areas for improvement regarding the above.
The role is subject to a Basic DBS check.
Work Environment
TRAE is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. Recruitment, employment and development are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, we are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. This commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patients, donors and visitors. Any new staff starting with the organization will need to be committed to Safeguarding, complete relevant Safeguarding training, and report any concerns they may have.
We operate a safer recruitment process, rejecting anyone who may be a risk to vulnerable people.
We reserve the right to close the role before the stated date if sufficient suitable applicants are received.
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