Role Overview
The Regional Head of Maintenance is responsible for leading the maintenance, performance, and continuous improvement of engineering assets and automation across a defined geographic region. The role is primarily site-based, with an initial focus on 2-3 key operational sites before expanding responsibility across the wider regional estate. Regular travel is required, with the role providing visible, hands‑on leadership to operational engineering teams across Mail Centres, Delivery Offices, and Parcelforce depots.
Key Responsibilities
- Provide strategic and operational leadership for engineering maintenance and asset performance across a defined region, ensuring safe, reliable, and efficient operation of automation and engineering assets.
- Lead reactive, preventative, and autonomous maintenance strategies that maximise equipment reliability, availability, and operational performance while reducing downtime.
- Develop and implement maintenance and asset renewal plans to ensure critical infrastructure remains safe, compliant, and aligned with future business requirements.
- Maintain full compliance with engineering standards, statutory legislation, health and safety requirements, and company governance across all sites.
- Lead and develop a team of Site Maintenance Managers, fostering a high-performing culture through coaching, performance management, succession planning, and capability development.
- Drive a culture of continuous improvement by embedding engineering best practice, standardised maintenance processes, and operational excellence across the region.
- Collaborate with Engineering Design, Projects, Operations, Procurement, and other stakeholders to support the introduction of new automation and engineering technologies.
- Manage regional engineering resources and maintenance activities to deliver agreed service levels, operational performance, and value for money.
- Build and maintain strong relationships with senior operational leaders, trade unions, and key business stakeholders to influence decision-making and deliver sustainable operational improvements.
Qualifications and Experience
- Strong engineering background with significant experience in maintenance leadership within a complex operational or industrial environment.
- Proven experience managing engineering, operational, and technical teams, with expertise in Mechanical, Electrical, Building Services, or Automation Engineering.
- Demonstrable experience developing and implementing maintenance strategies that improve asset reliability, operational performance, and equipment availability.
- Proven ability to lead large, geographically dispersed teams, creating high levels of engagement, accountability, and performance.
- Strong stakeholder management and communication skills, experiencing influence senior leaders, operational teams, and trade unions.
- Experience leading change and continuous improvement programmes within engineering or operational environments.
- Hands‑on technical knowledge combined with strong analytical and systematic problem‑solving skills.
- Ability to balance operational priorities with strategic objectives while delivering against safety, quality, cost, and performance targets.
- Highly motivated with a proven track record of successfully delivering engineering improvements in fast‑paced and challenging environments.
Key Requirements
- Willingness to travel extensively, maintaining a visible, site‑based leadership presence across the region.
Diversity and Inclusion
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We welcome applications from ex‑Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant.
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