Director, Learning Experience Delivery

Job Overview

As the Director, Learning Experience Delivery, you will design, implement, and evaluate the Talent Roadmap for the organization, ensuring it aligns with company objectives and supports the development of all leaders to enhance organizational effectiveness and employee performance.

Responsibilities

• Lead the design, delivery, and evaluation of learning programs, including leadership development, technical skills training, and onboarding initiatives.
• Partner with functional stakeholders to identify and prioritize learning needs and gaps aligned with business needs, cultivating a culture of learning.
• Provide guidance and support to aspiring leaders, facilitate leadership workshops or seminars, and stay updated on industry trends in leadership development practices.
• Deliver engaging and interactive training sessions, workshops, and learning events to diverse audiences, ensuring content relevance, participant engagement, and knowledge retention.
• Coach and develop a team of L&D professionals, providing guidance, feedback, and professional development opportunities.
• Develop learning strategies that are clearly aligned to and support business objectives, designing solutions that are relevant, prioritized, and aligned to talent needs.
• Conceptualize and develop content catering to audiences from different functions.
• Ensure that the L&D curriculum is tracked and maintained in the Learning Management System.
• Establish metrics and analytics to measure the impact and effectiveness of learning initiatives, using data-driven insights for continuous improvement.
• Stay abreast of emerging trends and developments in L&D, recommending and implementing enhancements to programs and processes.
• Identify gaps and recommend scalable learning solutions to improve learner retention, job performance, and the overall employee experience.
• Design, develop, and implement the global learning and development strategy and solutions, covering TNA, design, delivery, and impact analysis as per business needs.
• Manage the maintenance and execution of performance and talent management processes linked to operational and program efficiencies and effectiveness.
• Provide guidance and support to managers and employees on performance management processes, career development, and individual learning plans.
• Manage the L&D budget, resources, and vendor relationships to optimize ROI and quality of services.

Required Skills and Abilities

• Excellent presentation, interpersonal, and influencing skills.
• Ability to coach, mentor, consult, and partner with peers and with other functional leads.
• Learning design and delivery skills.
• Thorough understanding of proven and latest L&D methods and best practices.
• Exceptionally good verbal and written communication skills.
• Proficiency in MS Office and Learning Management System.

Work Experience

15+ years of global Learning and Development experience, including learning design and delivery, stakeholder management; management of L&D for global organizations and experience delivering learning solutions for LATAM, NAMEULA, and other regions.

Benefits

Competitive industry salaries and comprehensive benefits packages; opportunities for internal mobility and professional growth across the organization.

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