Company: Citizens Advice
Location: Birmingham
Job Description:
Debt Caseworker
Salary: £28,090–£32,322 per annum depending on experience (pro‑rata for part‑time hours).
Hours of Work: Full time 36.5 hours per week.
Location: Hybrid working.
Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next five years.
We have an exciting opportunity to join our Debt Team!
Are you an experienced caseworker who has a strong background in the delivery of high‑quality advice and a good working knowledge of debt advice?
Role purpose
- Contribute towards the delivery of a comprehensive debt advice service for clients, in line with the requirements of our contractual obligations.
- Take responsibility for the delivery of individual and team targets and outcomes.
- Undertake high‑quality Social Policy work at local, regional and national level.
For a job pack contact us at l.cotterill@bcabs.org.uk
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Posted: July 9th, 2026