Retail Security Officer

Company: Staffline
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Job Description:

Position

Retail Security Officer

Location

Helston

Pay Rate

£16.20 per hour (TSS operates on individual site-based rates)

Hours

Various

Shifts

Various

Overview

We are recruiting Retail Security Officers to join our teams across Cornwall, with opportunities available across multiple locations and sites. This is an exciting opportunity whether you’re experienced in security or looking to take your first step into the industry. New to security? We can support you in gaining your SIA licence, providing a clear pathway into a long‑term career. Already licensed? We have a range of roles ready for experienced officers across our sites.

Your Time at Work

  • Provide a visible uniformed deterrent, to contribute to the safety and security of the client’s premises and staff
  • Carry out Company Policy on loss prevention and ensure the safety of staff and visitors
  • Lawfully deter potential troublemakers on site
  • Observe and report incidents using the correct reporting systems
  • Carry out all duties assigned by the client or manager to whom you are responsible
  • Ensure site knowledge is kept up to date and developments at local level are identified
  • Understand and implement any Fire and Safety evacuation procedures
  • Assist, if required by the Client, with staff and contractor searches
  • Ensure that the Security base is always maintained in a clean and tidy condition
  • Conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed

Our Perfect Worker

  • Be aged 18 or over
  • Be confident, approachable, and professional
  • Work well as part of a team
  • Take pride in delivering excellent customer service
  • Be reliable, proactive, and willing to learn

It is crucial to have strong communication and customer service skills in this role, as you’ll be interacting with people daily. Much of the reporting is digital and paperless, so you’ll need to be comfortable using technology and mobile devices.

Key Information and Benefits

  • 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
  • Workplace Pension Scheme
  • Progression training and development opportunities
  • Life assurance benefit
  • Contributory Healthcare Scheme
  • Eyecare vouchers
  • Employee Discount Schemes
  • Refer a friend scheme
  • Free uniform provided

Job Ref: 1TSSG (T98)

TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive.

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Posted: July 6th, 2026