Retail Security & Operations Leader – Flexible Hours

Mitie Cleaning & Hygiene Services is seeking an experienced Security Operations Manager to oversee retail operations across Marks & Spencer stores. You will lead store teams, drive customer service excellence, manage security, and ensure compliance with policies and SLAs.

The role emphasizes investigation, risk mitigation, and cost-effective resource planning in a high‑volume retail environment. You will travel between sites, maintain strong stakeholder relationships, and promote a culture of

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