Head of Communications – Commercial Banking

Responsibilities

• Setting and delivering an integrated communications strategy that strengthens our reputation as a commercial bank with a leading role in helping Britain prosper
• Providing strategic counsel on complex and sensitive reputational issues, anticipating risks and finding opportunities
• Leading high-impact campaigns that bring together media, social media, public affairs and internal communications
• Partnering closely with senior business leaders to ensure communications drive commercial outcomes
• Articulating clear, compelling storytelling about the role our clients play across UK sectors and regions – highlighting their impact on local economies, jobs and growth
• Translating business strategy and cultural change into engaging internal communications programmes
• Inspiring and enabling teams and agency partners to deliver high-quality, creative communications activity

Requirements

• 3-5 years’ experience in senior communications roles, ideally in financial services or a related sector
• A strong track record of delivering integrated, multi-channel communications strategies
• High-quality judgement and experience handling complex reputational issues
• Excellent business partnering skills, with the ability to influence and challenge senior collaborators
• Deep understanding of media, public affairs, digital and employee communications channels
• Strong storytelling capability – able to translate complex content into clear, engaging narratives
• A collaborative attitude, with experience leading matrix teams and working with different communications channels
• A focus on outcomes, with the ability to align communications to measurable business impact
• A curious mindset and proven experience of responsibly employing AI to drive efficiency and enhance creativity.
• A natural leader and coach, building capability and confidence in others
• Commercially aware, with strong understanding of the UK economic and regional business landscape

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