Member Experience & Support Specialist

JD Gyms is seeking a Customer Relations Advisor based at the Leeds contact centre. You will handle inbound and outbound enquiries, resolve membership queries, and provide clear, brand-aligned guidance to members, ensuring a high standard of service.

The role requires strong communication skills, the ability to manage high volumes calmly, and accurate record-keeping. 37.5 hours per week, office-based at Kirkstall Road, Leeds.

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