Salary: £37,280 – 41,771 per year
Requirements
- A-levels, NVQ Level 3, BTEC, or an equivalent qualification in Information and Communications Technology, or equivalent experience.
- In-depth practical and theoretical knowledge of endpoint engineering, including Windows client architecture, identity and access management, networking, and security.
- Significant experience in a technical role within a medium to large organisation.
- Experience planning and delivering medium-sized technical projects.
- Proven experience supporting endpoint management tools and large-scale deployments.
- The ability to explain technical information clearly to non-technical audiences.
- A proactive approach to problem solving and ownership of issues.
- Experience supporting and mentoring colleagues.
Responsibilities
- Providing expert third-line support for endpoint users across Milton Keynes City Council.
- Taking ownership of complex technical issues escalated from first and second line colleagues.
- Working closely with other Information and Communications Technology teams, council services, suppliers, and partners.
- Planning and delivering endpoint-related project work, including upgrades and maintenance activities.
- Ensuring devices comply with operating system, BIOS, application update, and security requirements.
- Managing endpoint lifecycles, including imaging, application packaging, deployment, and patching.
- Monitoring device health and performance and resolving issues proactively.
- Creating and maintaining clear endpoint documentation and contributing to council policies and practices.
Technologies
- Support
- Security
- Windows
- ICT
More
We offer a range of benefits including generous holiday entitlement, with most roles receiving 28 days annual leave plus public holidays, rising to 32 days after five years, along with a holiday purchase scheme. We provide access to the Local Government Pension Scheme, enhanced family-friendly policies, a childcare subsidy, an award-winning employee benefits programme, a salary sacrifice car scheme for eligible employees, and Blue Light Card discounts for social care staff. Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people delivering over 200 services to local residents and businesses. We are committed to diversity, great training and support, and providing opportunities to make a real difference in the city. Our roles may be site based or home based, with some flexibility depending on the needs of the service, and this Senior Endpoint Engineer role sits within our expanding Information and Communications Technology service.
last updated 27 week of 2026
#J-18808-Ljbffr…