Role Title
Senior Manager, Vendor Management Services (VMS) & Managed Service Providers (MSP)
Locations
ROI – Limerick, Dublin or Burnfoot / Northern Ireland – Campsie
Overview
The Senior Manager, Vendor Management Services (VMS) and Managed Service Providers (MSP) is the primary business owner responsible for starting up and overseeing the non‑FTE lifecycle management. This strategic leadership role focuses on establishing a best‑in‑class Contingent Workforce Management (CWM) Center of Excellence (CoE) to optimise the supply chain for external talent.
The Senior Manager will maintain a critical firewall between direct employees and external workers to mitigate co‑employment risks. By treating contractors through a B2B framework, this role protects the company from legal liabilities that traditional HR B2C frameworks may blur. You will lead the selection and implementation of VMS software, manage a substantial category of spend, and ensure that procurement initiatives align with HR and Compliance Risk policies and overall business goals.
Responsibilities
- Define the target operating model and set VMS goals regarding cost, compliance, and talent.
- Chair the CWM CoE, implementing a Diamond approach where Procurement owns the commercial engine while HR dictates the human policies.
- Act as the accountable owner for VMS software licensing, funding, and configuration – effectively managing the pipelines through which the workforce flows.
- Optimize the supplier network of Managed Services Providers (MSPs) and staffing agencies, standardise rate cards, and lead Master Service Agreement negotiations to provide the teeth for enforcing SLAs.
- Enforce worker classification standards (1099 vs. W‑2 vs. SOW) and tenure limits to avoid implied employment.
- Partner with EHS to dictate safety training, certifications, and background checks required for badge issuance.
- Oversee the core process from onboarding (legal agreements and provisioning) to in‑life management and off‑boarding.
- Serve as the accountable owner for off‑boarding to ensure billing stops and suppliers are notified, while coordinating with IT and Hiring Managers for asset retrieval.
- Audit supplier margins and enforce volume discounts to manage contractors as a major spend category.
- Select and implement VMS software, establishing data standards and security while ensuring integration with ERP, HR (Oracle HCM), and Identity Management systems (AD/Okta).
- Track KPIs, measure program effectiveness, and present comprehensive reports to senior management.
- Lead and mentor a high‑performing procurement team, fostering a culture of continuous improvement and accountability.
Qualifications
- Education: Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, or a related field. Preferred: Master’s degree or relevant professional certifications such as CPSM, CIPS.
- Experience: Minimum of 10 years in procurement or supply chain management, including at least 5 years in a leadership role within a manufacturing environment; proven track record in developing and executing global category strategies and standing up VMS/MSP programmes; extensive experience in managing capital expenditures and indirect procurement commodities.
- Skills: Ability to lead cross‑functional teams (HR, IT, Legal, Finance) in a fast‑paced environment; deep understanding of B2B legal frameworks and co‑employment risk mitigation; proficiency in VMS technology implementation and establishing data standards; expertise in total landed cost and Total Cost of Ownership (TCO) modelling.
Travel
Anticipated business travel: approximately 30% globally.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorised to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorisation now or in the future are not eligible for hire.
Equal Opportunity Employer
Vertiv promotes equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, colour, religion, creed, sex, pregnancy status (including childbirth, breastfeeding or related medical conditions), marital status, sexual orientation, gender identity / expression, genetic information, citizenship status, national origin, protected veteran status, political affiliation or disability.
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