Project and Service Manager – Heathrow Airport – £40‑£50K
Location: London
Industry: IT
Salary: £40,000 – £50,000 per annum + Flexible Benefits
Posted: 19/03/2015
Overview
Our client is looking to employ a new Project and Service Manager to join their company. You will manage the delivery of projects ensuring they conform to the company’s as‑sold margin, timescale and quality standards. You must have strong client‑facing skills as you will be creating and developing trusting relationships with important customers and stakeholders. You will be the single point of contact for the SLA management for all service‑related issues.
Key Responsibilities and Experience
- Experience of managing systems development/integration projects, ideally involving business‑critical real‑time/on‑line systems.
- A successful track‑record in managing multiple IT projects and using formal project management methods (e.g. Prince II, MSP, or other formal method), with full delivery and financial responsibility to the satisfaction of internal and external customers.
- Strong experience in developing and maintaining relationships with key stakeholders.
- Ability to present technical, operational and commercial information in a coherent, professional manner to customers at all levels.
- Proven experience in day‑to‑day management of SLAs, OLAs and underpinning contracts.
- Airline industry experience desirable.
- Good understanding of software systems and development lifecycles desirable.
- Proven experience in an IT operational role desirable.
Benefits
The role is based in Heathrow and the client is offering up to £50 K. They are a major provider of airport systems across the globe and provide the most up‑to‑date systems. The company offers a unique and flexible benefits scheme that allows you to purchase further benefits as well as the basic UK package.
Application
To apply, please submit your CV. Applicants from all ages and backgrounds will be considered.
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