Job Description
Job Title: French Customer Service Advisors (Days)nnLocation: Brighton (Hybrid after training – 2 days in office)n Hours: 4 days on, 4 days off (8:00am – 8:00pm)n Salary: £26,500 + 5% Bonus + Excellent BenefitsnnAn excellent opportunity has arisen for French Customer Service Advisors to join one of our longstanding clients, a global business with a vibrant and inclusive culture, in Brighton. This role offers hybrid working once training is completed.nnBenefits include:nn25-30 days holiday plus bank holidaysn9% Retirement Savings PlannPrivate medical insurance (BUPA)nLife Insurance & Income ProtectionnCompany Sick PaynCycle to Work Scheme & Season Ticket LoannEmployee Discounts nnThe Requirements:nnFluent in French & English (written and spoken)nMinimum 2 A Levels (A-C) or equivalentnPrevious customer service experiencenConfident communicator, both written and verbalnStrong IT literacy and ability to multitasknProactive, solutions-focused attitude nnThe Role:nnHandle inbound and outbound calls, providing assistance in French and EnglishnSupport customers with policy cover, claims, and emergenciesnEnsure all case handling is accurately documentednResolve complaints in line with business policy and FCA guidelinesnDeliver excellent service while meeting KPIs and SLAsnPromote a proactive customer service culture nnIf you're keen to join an exceptional team with strong career progression opportunities, apply to this French Customer Service Advisor (Days) role below or call Jamie Watson at Clearline Recruitment on (phone number removed) between 9:00am – 5:30pm
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