Area/Shift Manager – Logistics
When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.
Key Responsibilities
- Promote a culture of safety and wellbeing
- Analyze and implement corrective actions to keep quality and productivity consistently high, and business objectives met across all shifts
- Support and lead a team and handle administrative work while building and maintaining a strong team culture
- Analyze performance and suggest process improvements to optimise work and improve customer service
- Collaborate with other managers to standardise shift processes
A day in the life
You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll monitor and maintain process efficiency, prioritize routine team management and daily operational tasks, and handle individual escalations, process improvement work and wide‑scale operational contingency planning. You will also work with colleagues in other teams and external partners to stay on track to meet customer demands and targets, analysing data and performance metrics with leaders in your business area, and discussing the operational pros and cons of technical improvements with engineers.
About the Team
Amazon Logistics (AMZL) handles ‘last mile’ delivery duties in partnership with third‑party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make the delivery experience as smooth as possible and roll out global delivery solutions for new concepts such as Amazon Fresh, Prime Now and Amazon Restaurants. The team has two sides: the ‘under‑the‑roof’ associates process millions of products for dispatch to delivery teams, and the ‘on the road’ people work with Amazon Flex. We continually raise the bar for customer experience with new, innovative delivery services, reducing our carbon footprint with electric vehicles and cutting‑edge technology.
Qualifications
Basic Qualifications
- Completed university degree before the start date or graduated within the last 24 months
- Work a flexible schedule/shift/area, including weekends, nights, and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- Relevant experience in performing data analysis
Preferred Qualifications
- Experience communicating with a wide range of stakeholders, including peers and leadership
- Experience in a logistical working environment
- Proficiency with the MS Office suite (Word, Excel, Outlook) in a professional environment
Equal Opportunity Employer
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
#J-18808-Ljbffr…