Customer Service Administrator

Customer Service Administrator – Liverpool City Centre

The rewards

• £25,000 basic per annum
• £4,000–£5,000 annual bonus
• Monday to Friday, no weekends
• Supportive team environment with development opportunities

Hours

• Monday to Friday, 9:00am–5:00pm

The role of Customer Service Administrator:

• Providing administrative support to Senior Account Managers for smooth day-to-day account management
• Acting as key point of contact for customer queries
• Processing and managing client information accurately
• Handling inbound customer communications
• Building strong relationships with clients and internal stakeholders

The ideal Customer Service Administrator:

• Previous experience in an administrative or customer service role
• Strong organisational skills with excellent attention to detail
• Confident communicator with professional telephone manner
• Proactive and team-oriented approach
• Good knowledge of Microsoft Office (Word, Excel, Outlook)

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