Patient Experience & PALS Admin Specialist

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust is hiring a Patient Relations Administration Officer to provide administrative support for the Patient Advice and Liaison Service (PALS). This role requires managing telephone enquiries, welcoming visitors, and ensuring efficient office procedures.

The ideal candidate will assist with information collation and monitor consent requests, acting as the first point of contact for service users while adhering to Trust guidelines.

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