Workday Process Lead

We are supporting a professional services organisation on a key Workday optimisation programme and are seeking an experienced Workday Process Lead to join on a 6-month outside IR35 contract.

This role will focus on ensuring Workday processes effectively support a client-centric, project-based operating model, including utilisation, resource planning, and efficient HR operations. You will lead process improvement initiatives and ensure Workday is aligned to the commercial and operational needs of a professional services environment.

Key Responsibilities

• Lead the review, design, and optimisation of Workday processes across HR and people-related workflows within a professional services context.
• Partner with HR, Finance, Resource Management, and Operations teams to align Workday processes with a project-led, billable business model.
• Analyse current-state processes relating to resource allocation, utilisation, project staffing, and employee lifecycle, identifying inefficiencies and improvement opportunities.
• Design future-state processes that support scalability, operational efficiency, and improved reporting.
• Ensure Workday processes enable accurate tracking of headcount, utilisation, capacity, and workforce planning.
• Facilitate workshops with senior stakeholders to define requirements and gain alignment on process improvements.
• Act as the bridge between business stakeholders and Workday functional/technical teams.
• Support process documentation, governance frameworks, and adoption of best practice.
• Contribute to UAT, change management, training, and business readiness activities.
• Provide ongoing support for issue resolution and post-implementation optimisation.

Key Skills & Experience

• Proven experience as a Workday Process Lead / Functional Lead / Senior Business Analyst within Workday environments.
• Strong understanding of how Workday supports professional services or project-based organisations.
• Experience aligning Workday processes to utilisation, resource planning, and project delivery models.
• Deep knowledge of Workday HCM, with exposure to modules such as:
• Core HCM
• Absence & Time Tracking
• Recruitment / Talent
• Compensation
• Experience in process mapping (As-Is / To-Be) and driving measurable process improvement.
• Strong stakeholder engagement skills, with experience working with senior leaders in HR, Finance, and Operations.
• Ability to translate complex business needs into practical, scalable Workday-enabled solutions.
• Strong workshop facilitation, documentation, and communication skills.
• Experience working within transformation or optimisation programmes.

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