Senior Solutions Engineer – Fin

Key Responsibilities

• Design and implement advanced AI-driven customer support and sales solutions.
• Collaborate with clients to understand their needs and tailor AI Agent Fin deployments.
• Integrate AI solutions with existing customer relationship management (CRM) and help desk systems.
• Provide technical expertise and support during the pre-sales and post-sales cycles.
• Develop and deliver compelling technical demonstrations and presentations.
• Troubleshoot and resolve complex technical issues related to AI integrations.

Requirements

• Proven experience as a Solutions Engineer or in a similar technical client-facing role.
• Strong understanding of AI technologies, APIs, and SaaS platforms.
• Experience with customer support software and CRM systems.
• Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical audiences.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

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